Get help without running in circles.
This page should do one job well: route people to the right support path fast. No bloated form. No fake complexity. Just clear contact options.
Customer support
Help with orders, payments, tracking, refunds, and account issues.
Vendor support
Help for merchants with onboarding, products, store setup, and payouts.
Driver & fleet support
Help for drivers and fleet owners with onboarding, trips, delivery flow, and payouts.
Before you contact support
Include your order reference, payment number, and the phone or email used for the order.
Include your store name, account email, and a clear description of what is blocked.
Include your driver or fleet details, trip reference if any, and the payout phone if relevant.
Include the email or phone tied to the account and the exact page where the issue happens.
Visit our office
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Find us on the map
Use the map below to get directions to our office.
Common questions
You can track your order from your account order page after checkout.
Use the seller onboarding page to register, complete your setup, and submit your KYC details.
Use the driver or mini-fleet onboarding pages and complete the required verification steps.
Contact support with your order reference and the payment number or email used during checkout.